... | ... | @@ -12,8 +12,7 @@ First and foremost, Rocket Chat is an open-source platform, offering unparallele |
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# Registration Instructions
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</summary>
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Here’s the link to register your account with Rocket Chat:
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Here’s the link to register your account with Rocket Chat:
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**https://chat.gen-europe.org/register/nRRea3vJ9mvC48e6N**
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... | ... | @@ -76,8 +75,7 @@ Please follow the instructions in the following video to start using Rocket Chat |
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# Further documentation
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</summary>
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You can find further documentation in the Rocket Chat documentation page:
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You can find further documentation in the Rocket Chat documentation page:
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* [Rocket chat official documentation](https://docs.rocket.chat/)
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... | ... | @@ -116,21 +114,17 @@ When installing the app you will get asked for a URL, use this: **https://chat.g |
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# The transition from other platforms
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</summary>
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In the following section, we see some suggestions and comments about transitioning from other common messaging platforms such as: WhatsApp, Telegram, Signal, Messenger, and Slack.
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**Note:** Transitioning from apps that your organization have used until now to Rocket.Chat involves a change in habits and workflows, so be patient and provide wide support to the member of the organization to have a successful transition.
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1. **User Management:** The first step is for each of the members of your group to create a user accounts on Rocket.Chat. Users will need to register following the procedure [here](https://git.gen-europe.org/it-toolbox/documentation/-/wikis/Rocket-Chat#registration-instructions).
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2. **Channels and groups:** Set up channels or groups in Rocket.Chat to match the communication structure that your organization had in the previous app. You can recreate a channel for each Telegram, or Slack topic of your previous chat, or a channel for each different chat/group in WhatsApp, Signal, or Messenger.
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3. **Data Migration:** Unfortunately, there's no direct way to migrate other app chats to Rocket.Chat. You'll need to inform your contacts about the switch and manually copy important information from the previous platform to Rocket. Chat.
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4. **Communication:** Notify your team or contacts about the transition well in advance. Provide instructions on how to join Rocket.Chat and the [benefits](https://git.gen-europe.org/it-toolbox/documentation/-/wikis/Rocket-Chat#registration-instructions) of the new platform. Some members might be unfamiliar with Rocket.Chat's interface and features. Offer training sessions or provide resources to help them get comfortable with the new platform. You can also suggest them to check out this wiki and online tutorials to get familiar with Rocket Chat.
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5. **Migration Period:** During the transition phase, keep both Rocket.Chat and other communication channels actives to allow for a smooth migration. This gives users time to adjust and transfer important data.
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6. **Final Transition:** Once the majority of your team has successfully transitioned to Rocket.Chat, you can shut down your previous groups or chats.
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7. **Support from GEN:** For any query or need of support you can contact the tech support of GEN with the [GEN europe contact form](https://gen-europe.org/contact/).
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</details>
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